Services

Consumer PR
Our team has worked with some of the UK's biggest brands. Our results driven mindset means that we are relentless in delivering the right messages to target consumers. Please visit our ‘Work’ section to see some examples of our creativity. The agency has also been ranked in the Top 50 Consumer Agencies in the UK (2009) by leading industry trade publication, PR Week.
Corporate Communications
We enhance and protect the reputation of some of Britain’s best known businesses. Please visit our ‘Work’ section to see some examples of our award winning campaigns.
Media Relations
Good relationships and expertise are critical to media success. We work hard to build close relationships with trade and consumer media. We execute highly successful media relations campaigns for clients locally, regionally and nationally and across broadcast, print and online media. Many of our clients use the agency as an extension of their in-house teams. We operate a press office and are the first point of contact for media enquiries.
Event Management
From fashion shows to rock concerts and boat shows to food fayres, our team has project managed a whole host of events. Like a well-oiled engine, our team is meticulous when it comes to planning for events. Our attention to detail, coupled with our creativity, ensures that we deliver events that exceed our clients’ expectations.
Media Training
We organise media training to give clients the understanding, knowledge and confidence to handle media enquiries from the most difficult and demanding journalists. Working with both McKenna Townsend PR and a senior journalist, the media training gives clients an understanding of what journalists need, the preparation of key messages and advice on controlling the interview agenda.
Community Relations
Building strong local links provides a good foundation for any business. Clients increasingly realise the importance of good relations with the local community. McKenna Townsend PR helps clients build and maintain strong links to local influencers and opinion formers. Talking to borough and county councils, charities and other local organisations ensures effective two-way communications. We help position clients as good corporate citizens playing an important part in the local community.
Crisis and Issues Management
No one knows what is around the corner, but thorough contingency planning allows businesses to be ready for almost anything. We work with our clients to produce and implement a contingency plan for crisis and issues management. In the event of what is often an unexpected or an unwanted challenge, we liaise with media and ensure that clients are fully briefed.

At McKenna Townsend PR, we are on call for our clients 24-7 for crisis and issues management. We have developed solutions for clients including web-based and mobile systems for instant communications with stakeholders.
Corporate Social Responsibility
McKenna Townsend PR works with clients to create or maintain Corporate Social Responsibility initiatives that deliver real social and environmental benefits and long-term business value and reputation.
Internal Communication
From motivating staff to communicating company vision issues, internal communications is critical to the success of any company. We implement internal communications systems for clients including writing newsletters, annual reports, intranets as well as email, fax and text alerts. We ensure that communications are slick and consistent and take into account precisely who each communication is targeted at, as well as the intended outcome.
Literature Production
Appropriate language, tone and design is fundamental to communicating a brand successfully. Our expertise in copy writing ranges from media communications, adverts and advertorials to corporate brochures, presentations and annual reports.
Social Media Consulting
From 'blogs' and 'wikis' to 'social networks' and 'web analytics', McKenna Townsend PR’s social media team will not only help you understand the jargon but, more importantly, the advantages of using digital tools to add value to your marketing plan.
Stakeholder Communications
Understanding stakeholders is the first step to effective communications. Our in-depth audits help clients get closer to their stakeholders and how to talk to them. Using audit findings we develop communications strategies and programmes focused on delivering real business benefits.